Frequently Asked Questions

QuickMovePro gives you two ways to book vetted moving help: book instantly with a QuickMovePro crew at standard rates, or search your area and compare independent providers who set their own prices. Either way you book and pay online, and your movers are paid only when you release it with your unique payment code.

Hourly services start around $49/hr for a solo helper and $75/hr for a 2-person labor crew, up to roughly $510/hr for the largest full-service crews — rates vary by provider, crew size, and market. Junk removal is a flat price by truckload volume, starting at $99. You'll see exact pricing before you book — no hidden fees.

Most providers require a 2-hour minimum booking. This ensures enough time to complete most jobs efficiently.

Yes! Many crews and providers offer same-day availability. The fastest way is to book same-day help here — or look for the "Need it today?" link on the homepage.

No problem! You can add additional hours during your move through the app. Just request more time and the provider will continue working. Hours you add are billed at the same rate; booked hours are non-refundable once the job starts.

You pay when you book, and QuickMovePro holds the money — your movers are not paid yet. You also get a unique 6-digit payment code: share it with your mover only when you're 100% satisfied, and that releases their payment.

Don't release the payment code until you're satisfied. Contact our support team and we'll work with you and the provider to resolve any issues. Your payment is protected.

Yes, you can cancel before the job starts. If you cancel more than 2 hours before the scheduled start, you get a full refund. Cancel within 2 hours of the start time and you receive a 50% refund. Once the job has started, no refund is issued. Note: the $5.99 booking fee is non-refundable when you cancel.

Most providers bring basic equipment like dollies, straps, and blankets. Check the provider's profile for specifics, or message them before booking to confirm.

Sign up on our website or app, complete your profile with services and rates, and submit for approval. Our team reviews applications within 1-2 business days.

You must be 18 or older, have reliable transportation, and be able to legally work in your service area.

You set your own rates. QuickMovePro takes a 15% service fee on the labor portion of each job only — heavy-item fees, travel fees, and extra-stop fees are yours in full. Your earnings depend on your rates, availability, and customer ratings.

Once the customer releases the payment code, funds are available for withdrawal within 1-2 business days. We offer direct deposit to your bank account.

We charge a 15% service fee on the labor portion of each booking (for junk removal, on the flat truckload price). Heavy-item, travel, and extra-stop fees are passed to you in full. The fee covers payment processing, customer support, marketing, and platform maintenance.

Absolutely! You control your availability. Set your working hours, block off days, and only accept jobs that work for you.

If a customer cancels more than 2 hours before the job starts, the booking is fully refunded to them. If they cancel within 2 hours of the start time, they receive a 50% refund — you are compensated for the last-minute disruption. Once the job has started, no refunds are issued.

All providers complete a registration process and profile review before being approved to join the platform.

Yes! Only customers with completed bookings can leave reviews. This ensures all reviews are from real experiences.

Report any damage immediately to both the provider and our support team. We'll help mediate the situation.

Yes! We use Stripe for payment processing, which is PCI-compliant and uses bank-level encryption. We never store your full card details.