Terms of Service
Last updated: December 9, 2025
1. Acceptance of Terms
By accessing or using QuickMovePro, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.
2. Description of Service
QuickMovePro is a marketplace platform that connects customers seeking moving services with independent moving service providers. We facilitate bookings and payments but do not directly provide moving services.
3. User Accounts
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account
- You must be at least 18 years old to use our services
- One person may not maintain more than one account
4. Bookings and Payments
- All bookings are subject to availability and provider acceptance
- Payment is collected at the time of booking
- Funds are released to service providers upon completion via payment code
- Customers pay the listed rate with no additional fees
5. Cancellations and Refunds
- Cancellations made 24+ hours before service: Full refund
- Cancellations made less than 24 hours before service: 50% refund
- No-shows: No refund
- Refunds are processed within 5-7 business days
6. Service Provider Terms
- Providers are independent contractors, not employees
- Providers must maintain appropriate insurance and licenses
- A 15% platform fee is deducted from all provider earnings
- Providers must maintain professional conduct at all times
7. Limitation of Liability
QuickMovePro is a platform connecting customers with service providers. We are not liable for any damages, injuries, or losses resulting from services provided by independent contractors on our platform.
8. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.
9. Contact
Questions about these terms should be sent to:
support@quickmovepro.com