Terms of Service

By accessing or using the QuickMovePro mobile application ("App") and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

QuickMovePro is a marketplace platform that connects customers seeking moving and labor services ("Customers") with independent service providers ("Providers"). We facilitate connections but do not directly provide moving services.

To use certain features of our App, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

As a Customer, you agree to:

• Provide accurate service location and job details
• Be present or have an authorized representative at the service location
• Pay for services as agreed through the platform
• Treat Providers with respect and professionalism
• Only release your payment code when satisfied with the completed service

As a Provider, you agree to:

• Provide services professionally and as described
• Maintain any required licenses, permits, or insurance
• Arrive on time and complete jobs as agreed
• Treat Customers and their property with care and respect
• Comply with all applicable laws and regulations

All payments are processed securely through our platform. Customers pay for services at the time of booking. Providers receive payment after the Customer releases their payment code upon satisfactory completion of services. QuickMovePro charges a platform fee for facilitating transactions.

Customers may cancel bookings before the scheduled service time. Refund amounts are determined by how much notice is given:

For same-day bookings, refunds depend on the job status:

• Confirmed but not started: 100% refund
• Provider en route: 75% refund
• Provider arrived: 50% refund
• Job in progress: No refund

Refunds are processed within 5-7 business days to the original payment method. We reserve the right to modify our cancellation and refund policies at any time.

QuickMovePro is not liable for any damages, injuries, or losses that occur during the provision of services. Any disputes regarding service quality or damages should be resolved directly between Customers and Providers.

Users may not:

• Use the platform for illegal purposes
• Harass, abuse, or harm other users
• Provide false or misleading information
• Circumvent platform fees by arranging off-platform payments
• Create multiple accounts or impersonate others
• Interfere with the platform's operation

We reserve the right to suspend or terminate accounts that violate these terms or for any other reason at our sole discretion. Users may also delete their accounts at any time through the App.

The App and services are provided "as is" without warranties of any kind. We do not guarantee the quality, safety, or legality of services provided by Providers, nor do we guarantee the accuracy of user information.

To the maximum extent permitted by law, QuickMovePro shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

We may update these Terms of Service at any time. Continued use of the App after changes constitutes acceptance of the new terms. We will notify users of significant changes through the App or via email.

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.